Lee Mercer

Lee Mercer is a Snr WW ACES Manager at Amazon, responsible for benchmark and continuous improvement activity across worldwide operations. Previously, they held roles including Snr ACES Manager EU and Lead Process Improvement Manager for Northern England, Scotland, and Ireland, focusing on productivity, efficiency improvements, and operational performance. Lee's earlier experience includes being a Process Improvement Manager at GAP Ltd, where they oversaw lean six sigma initiatives and various operational aspects. They earned an Executive Diploma in Business Administration and Management with distinction from Lancaster University and a Black Belt in Lean Six Sigma from Claudius Consulting.