Leena Johnson is a Senior Program Manager Lead at Amazon, with a robust background in driving operational excellence and data-driven transformation. Previously, Leena held positions at Cisco, where they spearheaded significant transformations and enhanced operational capabilities, contributing to major efficiency gains across various business models. Early in their career, Leena established and led customer service departments at ICICI Prudential Mutual Fund and Afl Wiz Express Private Limited, pioneering innovations that significantly improved customer experiences. Leena is currently pursuing a Master's in Marine Zoology and a Diploma in Computer Science at the University of Mumbai, alongside an MBA with distinction from the Narsee Monjee Institute of Management Studies.
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