Leigh Dickens is a seasoned Sr. Program Manager in Research, Insights, and Analytics at Amazon, currently focused on agent development. With over 20 years of experience in learning, delivery, and project management, they have held various roles, including Learning Specialist and Business Unit Vendor Manager at American Express and Truist Insurance Holdings, respectively. Dickens possesses expertise in coaching, performance management, and vendor risk management. They are pursuing a BA in Political Science and Government at the University of North Carolina at Greensboro and an MBA in Project and Human Resource Management from Strayer University.
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