Leonardo Vieira

Leonardo Vieira is the Head of Outbound Flow Process Improvement at Amazon, specializing in business transformation through process improvements with a Lean Six Sigma Green Belt and certification in Business Process Management. Previously, they served in various roles at prominent organizations, including as a Consultant at EloGroup and as Customer Success Manager at Conta Azul, where they enhanced customer relationship processes. Leonardo's educational background includes multiple certifications from Stanford University, focusing on design thinking, data science, and organizational leadership. They have also held leadership positions in junior enterprises, demonstrating a commitment to improving business performance and team management.