Letícia Rossi is a Product and Customer Experience Strategist at Amazon, specializing in Digital Payments and Fintech for the LATAM market. They have co-led the Payments Defect Program, optimizing payment journeys and driving significant business impact across multiple countries. Previously, Letícia held roles that enhanced seller experiences and operational efficiency, and they independently created a mentoring program to support women securing multinational positions. Letícia is pursuing a Bachelor of Business Administration at the University of São Paulo while also teaching English as an independent instructor.
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