Ling M.

Ling M. is a seasoned professional in AI product management and marketing, currently serving as a Senior AI Product/Program Manager at Amazon, where the launch of the first AI-powered customer service agent has achieved significant adoption and resolution rates. Prior experience includes roles at Microsoft as an AI Product Marketing Manager, driving the successful launch of Microsoft Copilot and generating substantial revenue, and earlier at BioAsia Pharmaceutical as Product Marketing Director, where impactful go-to-market strategies led to impressive revenue growth. Ling M. has also held positions at Alibaba Group, contributing to groundbreaking promotions that significantly increased revenue within the healthcare sector. Ling M. holds an MBA from UNC Kenan-Flagler Business School and a Bachelor's degree from Peking University.