Lionel Gomes

Lionel Gomes possesses a strong background in IT support and customer service, with experience as an IT Support Associate Intern and IT Support Associate II at Amazon from July 2020 to January 2021. Responsibilities included managing service requests, troubleshooting various hardware and software issues, and supporting multiple fulfillment locations. Prior experience includes a role as a Kitchen Crew Member at The Wendy's Company, where Lionel efficiently prepared food and maintained high customer satisfaction. Lionel holds a Bachelor of Applied Science in Computer Systems Networking with a 4.0 GPA, along with an Associate of Science in IT Security, both from Florida State College at Jacksonville, and has completed an IT Security program through Year Up.