Loai Mostafa possesses extensive experience in customer service and account management across various organizations. Mostafa began the career as an Accountant at a real estate company from March 2011 to March 2014 and transitioned to customer service roles, working as a Complaints Representative and Customer Service Representative at Telecom Egypt from September 2016 to December 2018. Additional roles include Customer Service Representative (CSR) at Raya CX in April 2014 and multiple positions at Talabat, including Subject Matter Expert, Dispatcher, and Partner Care Specialist from May 2020 to April 2022. Mostafa served as a Customer Service Specialist at Concentrix between September 2022 and December 2024 and currently works as a Customer Service Associate at Amazon Australia since April 2025. Mostafa holds a Bachelor of Business Administration in Accounting from Helwan University Cairo, earned between 2007 and 2011.
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