Luciano Farina has extensive experience in brand risk management and customer service, having worked at PayPal from August 2009 to September 2011 and at Amazon since November 2013. At PayPal, Luciano held roles ranging from Brand Risk Management and Due Diligence Product Specialist, where responsibilities included ensuring compliance with federal AML laws and PayPal’s Acceptable Use Policy, to Supervisor CS UK Limitations, leading a team of 14 to achieve departmental performance goals. Currently, Luciano serves as a Customer Service Manager at Amazon. Luciano holds a degree in Science of Communication with a focus on Marketing, Advertising, and Sociological Research from Sapienza Università di Roma, completed in 2006.
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