Lucy Fenner has a diverse background in customer service and fraud analysis, beginning as a Customer Service Advisor at The White Company, where strong communication skills and logical problem-solving abilities were essential in delivering exceptional service. Lucy then advanced to roles focused on fraud detection and prevention, including positions as a Fraud Analyst and a member of the Customer Relations team, emphasizing analytical thinking to maximize loss prevention. Lucy's expertise continued to grow at Amazon, serving in multiple capacities such as Senior Investigations Manager EMEA and Senior Program Manager. Lucy holds a Bachelor of Arts degree in History from Sheffield Hallam University.
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