Lucy Gubbins is a Senior User Researcher at Amazon, where they have been leading research for the grocery research team since 2019. With 10 years of experience, Lucy has conducted impactful mixed methods research, including comprehensive studies on the US and international grocery customer lifecycle. Prior to Amazon, they served as a Research Manager at RevZilla, managing user research for major business initiatives. Lucy holds a B.A. with Honors in Linguistics, Anthropology, and Japanese from the University of Oregon, where they graduated with a 3.95 GPA. Lucy's previous roles also include a Fulbright Fellowship in Armenia and a position with National Geographic, supporting operational improvements and website redesigns.
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