Luis Zomarriba is a market research and customer experience leader currently serving as a Sr. UX Researcher for Operations Technology at Amazon. They lead UX research projects focused on evaluating end-user interactions with operational devices across Amazon's global sites. Previously, Zomarriba held multiple research and analysis roles, including Senior Customer Insights Manager at Amazon and Brand Marketing Analyst at CITGO Petroleum. They possess a Master's degree in Neuromarketing and Consumer Behavior from Universitat de Barcelona and a Bachelor's degree in Business Marketing from Ave Maria University.
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