Mabelle Abella is an Operations Manager II at Amazon, bringing over 15 years of experience in contact centers, sales, and collections. Previously, Mabelle served as an Operations Manager at The Results Companies and held roles at Convergys, where they advanced through positions including Escalation Specialist and Analytics Officer. Mabelle has a proven track record in customer issue resolution, team leadership, and operational optimization to enhance customer satisfaction and retention. Mabelle graduated with a Bachelor’s Degree in Nursing Science from Cebu City Medical Center-College of Nursing in 2006.
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