Mamatha Kothuri is a seasoned professional in customer experience insights, currently serving as a Senior CX Insights Manager at Amazon. With a background that includes roles such as Insights Director at imrb and Senior Research Manager at Drshti, Mamatha has led diverse teams and projects, driving actionable insights for high-profile clients. Mamatha founded Thinking Mug, a marketing firm dedicated to helping small and medium-sized enterprises thrive by crafting compelling brand identities. Mamatha holds a PGDM degree obtained between 2007 and 2009.
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