Manish Shukla is an experienced professional with a robust background in operations management, sales, and customer service. Currently serving as the Head of Operations & Travel Advisor at Shri Ram Travel Solutions since August 2016, Manish has successfully led a team of over 20 employees, implementing SOPs that significantly reduced errors and improved customer satisfaction. Prior to this, Manish worked as a Digital Sales Associate at TTEC Digital, focusing on new business generation and client relationship management. Additional experience includes a role as a Retail Sales Specialist at DIVYANI APPARELS and a Customer Services Specialist at Amazon, providing comprehensive support for customer shopping experiences. Manish began the career as a Commercial Account Executive at Nirmal Bang and holds a Bachelor of Management Studies from the Lala Lajpatrai Institute of Management.
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