Manuel Berbuer

Director, Customer Service Japan / China / Singapore

Manuel Berbuer is a seasoned operations professional and fulfilment specialist, currently serving as a Director at Amazon, where they lead operations across various fulfilment functions. With a master's degree in Business Administration from Universität Mannheim and extensive international experience, Manuel has successfully managed and developed high-performing teams of over 1,000 Fulfilment Associates. Previously, they held roles ranging from Operations Manager to Site Leader in Amazon Japan, where they ensured operational excellence and safety in fulfilment centres. Manuel's commitment to strategic planning and continuous improvement has resulted in outstanding service quality and safety records throughout their career.

Location

Tokyo, Japan

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