Marcellus Baker is a seasoned operations professional with extensive experience in quality management and operational excellence within leading organizations. As a Total Quality Manager at Amazon, Marcellus spearheaded significant quality improvements that led to a notable reduction in APMT and OPMT metrics. In the role of Operations Area Manager II, Marcellus collaborated with the ACES team to develop essential training materials for efficient building operations. Currently serving as an Operations Manager at Amazon since October 2023, Marcellus continues to drive efficiency and excellence. Prior experience at FedEx Freight includes responsibilities as a Sr. Freight Quality Analyst, where Marcellus utilized analytical tools to monitor performance and led important initiatives in productivity and safety. Marcellus also holds a degree from Strayer University, graduating with a commendable GPA.
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