Mark Grachen is currently an Operations Manager at Amazon, where they leverage 20 years of experience in sales, merchandising, and operations to exceed company goals and enhance customer service. Previously, Mark has held managerial roles at CVS Health, Gander Outdoors, and Amazon Fulfillment Center, focusing on team building and problem-solving to create a lasting impact on customers. Mark earned a Bachelor of Science in Business Administration with a concentration in Management and Operations from Drake University. Their career goal is to contribute to an organization that upholds strong ethical values.
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