Mark W. is a seasoned professional in operational excellence and project management, currently serving as a Senior HR Specialist. With extensive experience in managing customer service deployment projects at eBay Enterprise, they have successfully driven initiatives to improve client onboarding processes and streamline operations. Previously, Mark held significant roles at Amazon and American Express, where they utilized Six Sigma methodologies to enhance project delivery and drive efficiency. Mark earned a Bachelor of Science in Commerce & Engineering from Drexel University.
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