Mark Ward is an experienced IT Manager currently leading Ops Tech IT at Amazon. With 15 years in the industry, they have extensive expertise in IT infrastructure operations, providing leadership and technical direction to various operational teams. Previously, Mark held roles at Computacenter, BT Lynx, and DB SYSTEL UK LIMITED, where they managed teams and led service transition initiatives. Mark has a proven record of enhancing service delivery and maintaining high levels of customer satisfaction. They are UK Security Cleared (SC) and possess a strong commitment to continuous improvement within IT operations.
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