Mary Roweena is an experienced Quality Assurance Manager with a strong background in the financial services industry. Currently, as a Quality Manager III in Program Management at Amazon, Mary utilizes skills in customer service, strategic planning, and team building. Previously, Mary held the position of Assistant Vice President of Quality Monitoring at Synchrony and worked in various roles within the company, including Collections Representative and Call Quality Specialist. Mary holds a Bachelor of Science in Computer Science from St. Francis College for Women and is pursuing a Master’s degree in Information Technology from the University of Madras.
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