Matthew Harhen is a Principal Product Manager at Amazon, where they focus on enhancing the customer service and troubleshooting experience within Amazon's digital mobile applications and devices. With a background in international retail, they previously managed product features to facilitate a seamless shopping experience across languages and cultures. Prior to joining Amazon, Matthew worked as a Staff Geologist II at Hatch Mott MacDonald and contributed to various research initiatives during their time at Lafayette College. Matthew holds dual bachelor's degrees in Geology, and Anthropology and Sociology from Lafayette College.
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