Matthew Icenroad, CEM, possesses extensive experience in emergency management and regulatory compliance, with a career spanning several key positions. At Russell Phillips & Associates, Matthew served as a Fire & Emergency Management Consultant, providing expertise in emergency management and response operations. During tenure with The Joint Commission, roles included Project Lead in Federal Relations and Sr. CMS Policy Advisor, focusing on patient safety, quality, and healthcare emergency preparedness. Additional experience includes a Senior Quality Analyst position at Mercy Medical Center, where risk assessment protocols were implemented, and as Assistant to the President at Washington College, aligning campus crisis management with best practices. Currently, Matthew leads crisis management operations across the Americas at Amazon and previously held the role of National Director, Healthcare + Emergency Management at Jensen Hughes, where strategic risk frameworks were developed to enhance compliance and resilience in healthcare sectors.
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