Max Kless is a Senior CX & Strategy Executive at Amazon, where they lead a global team dedicated to enhancing the shopping experience for CPG products. With over 20 years of experience, Max previously held leadership positions at Amazon, including VP & GM for two subsidiaries, and managed research initiatives for small businesses in Europe. Their early career includes roles at IVL Audio Inc., Siemens, and they co-founded proDomo ITC Ltd. Max is passionate about mentoring in leadership, customer experience strategy, and product management, and enjoys traveling and philosophy outside of work.
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