Melanie Gibson has extensive experience in quality and customer experience management across various sectors. Notable roles include Vice President of Quality and Customer Experience at Aegis Global, Clinical Analysis & Support Manager and Acting Service Group Director at Queensland Health, and Senior Program Manager at Centrelink. Melanie also served as Assistant Vice President of Quality Process Outsourcing at COPC Inc. and as Global Senior Director of Quality & Training at Genesys Conferencing. Recently, Melanie held two senior management positions at Amazon, focusing on worldwide quality programs and customer service quality. Additional leadership experience includes serving as Director in the FMCG sector.
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