Michael Au

Michael Au has a diverse background in customer success and sales, beginning as a District Manager at Vector Marketing and Vivint, followed by a role as an Inside Sales Consultant at Zillow. Transitioning to Pike13 as an Account Executive and subsequently to Skytap, Michael advanced to hold key positions including Cloud Services Sales Development and Interim Manager of Customer Success, where leadership involved overseeing a team of Customer Success Managers and collaborating with executive leadership. Currently serving as a Customer Success Manager at Amazon, Michael emphasizes building strong customer relationships and advocacy for customer health. Educationally, Michael holds a degree in Business Administration and Management from Bellevue College, achieving a commendable GPA of 3.85.