Michael Cariaga is a seasoned professional currently serving as a Senior Manager in Strategic Account Services at Amazon, where they support the company's operations with a focus on innovation. With previous roles including Client Account Leadership Senior Manager at Accenture, Enterprise Business Process Leader at General Motors, and Director of Operations at Aegis Communications Group, Michael brings a diverse background spanning multiple industries. Over the years, they have developed extensive experience in Contact Center Management Operations, contributing to various sectors including Automotive, Telecommunications, and Finance. Michael’s expertise in content moderation and AI technology is pivotal to exceeding client expectations in their current role in Austin, TX.
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