Michael Hess is a Senior Product Manager at Amazon, currently leading an Editorial team focused on Generative AI for the shopping assistant, Rufus. With ten years of experience in product management and program management, Michael has a proven track record of enhancing user experiences and optimizing project outcomes. Previously, as a Knowledge Engineering manager at Amazon, Michael expanded Alexa’s question-answering capabilities and improved customer satisfaction through strategic data management. Michael holds a BA in Business Economics from UC Irvine and has held various roles at Amazon, Graphiq Inc., and Best Merchant Rates, demonstrating a strong commitment to driving innovation and measurable results.
This person is not in any teams
This person is not in any offices