Michael Metzger is an experienced leader in software development and natural language processing, currently serving as the Boston site lead for the Non-English Expansion Team (NEXT) at Amazon since March 2020. This role involves managing a team of 40-70 professionals focused on enhancing the accuracy of Alexa's Natural Language Understanding models for Portuguese, Arabic, and Japanese. Prior to this position, Michael held various technical and managerial roles at companies such as Nuance Communications, where leadership included overseeing a team of developers for the Mix SDK, and managing IVR projects for notable clients. Previous experience also includes a tenure at Amazon as a Software Development Manager and leadership roles at SpeechWorks and Scansoft. Michael pursued studies in Computer Science at the Massachusetts Institute of Technology from 1992 to 1995.
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