Michael T. is currently an Operations Manager III at Amazon, leveraging over 10 years of experience in supply chain operations, manufacturing, quality assurance, and project management to enhance process efficiency and customer satisfaction. Michael holds multiple CompTIA certifications in IT security and network administration and is pursuing a Lean Six Sigma Black Belt certification to further advance their expertise in process improvement. Previously, Michael served in the US Navy, where they managed quality assurance for 863 personnel and led numerous organizational change initiatives. Michael is also committed to lifelong learning and has earned both a Bachelor's and a Master's degree in Information Technology and Organizational Leadership from Western Kentucky University.
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