Michela Lenzi is a Senior Product Manager focused on Customer Experience, currently at Amazon. They previously held the role of Associate Manager in Supply Planning for Europe at SC Johnson, where they led a team of 12 and managed customer service performance and inventory levels. Michela's experience includes significant project governance and process improvement initiatives across various roles at SC Johnson, as well as a solid educational background with a Bachelor’s and Master’s in Management, Economics, and Industrial Engineering from Politecnico di Milano. Currently, Michela is also enrolled as a Visiting Student in the ATHENS Programme at MINES ParisTech.
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