Michelle Hargrove

Michelle Hargrove is a Lead Instructional Designer at Amazon, where they leverage their extensive experience in customer relations and instructional design. Previously, Michelle held various positions at companies such as Alpine Access and AmerisourceBergen, focusing on customer service, mentorship, and reimbursement processes. They earned a B.S. in Management and a B.A. in Spanish from the University of North Carolina at Charlotte, where they further developed their diverse skill set. Their background reflects a commitment to quality service and effective training practices.