Michelle Horner is a product leader specializing in AI/ML-driven personalization and user experience. They have held significant roles at Amazon as a Senior Technical Product Manager and previously as a Senior Program Manager, where they focused on optimizing customer experiences through testing and beta programs. Prior to their tenure at Amazon, Michelle worked at Comcast in various capacities, including Senior Communications Specialist and Senior Product Manager, where they developed innovative tools and communications strategies. Additionally, they contribute their expertise as an Adjunct Professor at Villanova University, teaching graduate students about managing innovation and creativity. Michelle holds an MBA from Villanova University and a Bachelor's degree in Journalism from Ithaca College.
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