Michelle P. is a highly experienced professional with 19 years in various industries, primarily focusing on Learning and Development. Currently, they serve as the Training, Quality, and Engagement Manager at Amazon, where they lead a team dedicated to employee growth within Finance Operations. Michelle has previously held significant roles, including Training and Development Leader at Teledirect Telecommerce and Training Expert at Bank of America, where they drove performance and implemented training standards. They hold a Bachelor's degree in Psychology from Far Eastern University and are a certified COPC Implementation Leader.
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