Mike Harms is an accomplished operations leader with a diverse background in theme park operations and management within the hospitality industry. They have over 12 years of leadership experience, having held positions at notable companies such as Amazon, Disney, and Six Flags. With a Bachelor of Science in Business Administration from Sonoma State University and certification from Disney University, Mike has developed expertise in customer service, training and development, and program management. Their proactive approach and attention to detail have driven successful initiatives, including significant improvements in customer satisfaction and operational efficiency.
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