Mike Jones is a technical product and design leader with over 15 years of global product, program, and supply chain experience, primarily within Fortune 100 companies. Currently, they serve as the Head of Technical Product Management for Order and Post-Order Customer Experience at Amazon, where they lead a team overseeing critical customer experience initiatives for Amazon's Grocery brands. Previously, Mike held various roles at Amazon, including Senior Business Operations Manager and Principal Product Manager, and has also gained valuable experience at Bayer in supply chain and production planning. They hold a Bachelor’s degree in Logistics, Materials, and Supply Chain Management from Western Michigan University and an MBA in Marketing from Saint Louis University.
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