Mike Mercado is a Principal Technical Product Manager with over 9 years of experience in payment processing and retail POS technology. Currently at Amazon, they lead initiatives to enhance customer checkout experiences through innovative ID & Pay mechanisms. Previously at Whole Foods Market, they managed several high-profile integrations with Amazon services and achieved significant improvements in customer transaction efficiency. Mike has been recognized with awards for outstanding contributions, including the Whole Foods Global All Star Award in 2016. They hold a BA in English Literature from the University of Illinois Chicago.
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