Mirko Bassetti is a Senior Investigations Specialist with a strong background in management and customer service. Previously, Mirko served as a Team Manager and Case Manager at CPM International Contact Centre, overseeing large multinational teams and delivering exceptional service. Mirko's career includes roles at Amazon, where they managed complex investigations and contributed to process improvement projects. Additionally, Mirko holds degrees in Company Management and Marketing and Communication, along with a Master's in Music.
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