Mohammed Sohel Khan has substantial experience in technical support and business operations, having worked at 24-7 Intouch and Amazon. As a Support Officer at 24-7 Intouch from 2021 to 2022, Mohammed achieved over 99% customer satisfaction and improved first-contact resolution rates. At Amazon, roles included Business Operations Specialist and Senior Product Compliance Associate, where responsibilities involved resolving billing discrepancies, developing SQL and Excel reporting frameworks, and conducting investigations on unauthorized listings. Mohammed holds a Bachelor of Technology in Mechanical Engineering from Mallareddy College of Engineering and Management Sciences and additional qualifications in Mechanical Engineering from the State Board of Technical Education and JNTU Hyderabad.
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