Molly Thompson is a Customer Success Leader with over 18 years of experience in building relationships and solving strategic problems. They have held various roles at UPS, including Marketing Manager, International Account Executive, and Senior Leader for both SMB and Enterprise Accounts, where they focused on enhancing customer satisfaction and driving revenue growth. Currently, they serve as a Senior Business Coach and Sr. Program Manager at Amazon, leveraging their expertise in data-driven insights and cross-functional collaboration. Molly is pursuing a Bachelor of Science in Business Administration at The University of Southern Mississippi.
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