Monallysa Florentino

Monallysa Florentino is a Program Manager at Amazon, specializing in vendor recruitment, customer success management, and project management with a focus on diversity and inclusion. They hold an MBA in Project Management from USP/Esalq and a degree in Business Administration from the University of Brasília. Monallysa has previously served as a Customer Success Manager and Sales Manager at Ambev, where they enhanced customer service processes and sales productivity. Their experience includes roles in customer onboarding and strategic account management, demonstrating a strong commitment to client satisfaction and business growth.