Mugdha Lele is a Process Improvement Specialist at Amazon Japan, currently driving risk compliance and optimization through automation and framework integration within the Central Flow Operations Team. With over 10 years of experience in technical solution architecture and client management across Japan and the US, Mugdha has developed significant expertise in process automation, project management, and Gen AI solutions. Mugdha holds a master's degree in Electronics from the University of Mumbai and has achieved JLPT N2 certification in Japanese, showcasing fluency and a strong command of the language. Prior to Amazon, Mugdha has held various roles at Ugam Solutions Pvt. Ltd. and Tata Consultancy Services, focusing on customer relationships, automation, and telematics in the automotive sector.
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