Muhammad Baig is an experienced Automation Engineer at Amazon since May 2025, specializing in controls automation. Prior to this role, Muhammad served as a Senior Customer Support Engineer at Bell and Howell from January 2018 to June 2025, focusing on customer success, product support, system support, and project delivery. Muhammad's career also includes serving as the Business Owner and President of MMZ Services Inc. - Western Union from August 2013 to October 2020, and as a Technical Support Engineer at USA MicroCraft Inc. from November 2015 to January 2018. Additionally, Muhammad was a System Analyst at Kuwait Airways from March 2003 to July 2013. Educational qualifications include a Master of Engineering in Electromechanical Engineering from West Texas A&M University, a Bachelor of Engineering in Computer Systems from Hamdard University, and a Diploma Certification in Aviation Science and Project Management from Stanford University.
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