Mukti Osta is a dynamic customer experience and operations leader with over a decade of experience in global markets. Currently serving as Site Leader and Head Executive – Customer Experience at Amazon, Osta leads large-scale operations focused on delivering exceptional service. With an MBA in Marketing and previous roles in sales and customer relations, Osta has a proven track record of driving innovation and fostering team development. Additionally, Osta is an avid photographer and visual storyteller, exploring creative ways to connect through storytelling.
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