Nabil Pike is a seasoned professional currently serving as the Sr. Manager for Digital Services Customer Experience Support at Amazon, where they lead the end-to-end support experience for Prime Video and Kindle Digital Content customers globally. Previously, Nabil held the position of Global Director for Media Solutions Operations Support at Expedia, Inc., overseeing shared services management for the Advertising Operations team. With a robust background at Microsoft, Nabil contributed as a Sr. Program Manager and Lead Program Manager in Consumer Support Experience, as well as a Program Manager in Customer Service. Nabil began their career in various roles within Microsoft, focusing on supportability and online product services.
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