Neeraj Kumar currently serves as a Value-Added Services (VAS) Specialist at Amazon, where responsibilities include optimizing customer experience and operational efficiency by managing post-sale services across the supply chain and collaborating with various cross-functional teams. Prior to Amazon, Neeraj held the position of Project Lead at Easyfix.in from February 2022 to July 2025, was a Fashion Consultant at Lenskart.com for six months in 2021, and served as a Customer Service Supervisor at ICCS - Business Process Management Company from February 2019 to May 2021.
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