Nick Abplanalp is a customer-oriented Senior Operations Manager with over 15 years of progressive experience leading high-performing teams in fulfillment operations. Currently, Nick leads end customer experience logistics processes for the U.S. and Canada at Amazon, overseeing 75 leaders and 700 associates. In this role, Nick has implemented cost-saving processes and developed community operations initiatives, achieving significant labor cost reductions and improved employee satisfaction. Previously, as Regional Operations Manager at Amazon, Nick formulated successful loss-prevention strategies that secured a 99% delivery success rate. Nick holds an Associate's degree in Business Administration from Sierra College and is pursuing a degree in Technological Entrepreneurship and Management at Arizona State University.
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