Niki Dare is a Senior UX Manager at Amazon with over 20 years of design experience, including more than 15 years of building and managing UX teams. Over the last 13 years at Amazon, Niki has contributed to projects across Customer Service Tech, Retail Systems, Amazon Fashion, and Alexa Smart Home, focusing on enhancing the customer journey and experience. Niki's expertise includes managing teams responsible for the entire Smart Home customer experience and designing for AWS Q for Business & AppStudio. Niki holds a BA in Graphic Design and Photography from Webster University and is a Certified Usability Analyst from Human Factors International.
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