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NIKITA DUA

Customer Service Operations Manager - Amazon.com

Nikita Dua is currently a Customer Service Operations Manager at Amazon, a position held since 2018. Prior to this, they completed a summer internship at SMC Global Securities in 2017. Nikita holds a PGDM from IILM, where they studied from 2016 to 2018, and also completed a program in Digital Marketing and International Business Strategy at Seneca College in 2016. They earned a Bachelor of Business Administration from the Panipat Institute of Engineering & Technology, graduating in 2016, and completed their higher secondary education at Sanatan Dharam Vidya Mandir, achieving 91.2% in commerce with maths from 2012 to 2013.

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