Nirmit Kaur

Nirmit Kaur is an MBA candidate at NMIMS with a strong focus on Human Resources, actively engaged in enhancing customer experience as an Executive Customer Relationship at Amazon. They have a rich background as a Resolution Specialist, where they improved team efficiency by 33% and achieved high customer satisfaction scores while fostering collaboration across departments. Previously, Nirmit gained foundational HR experience as a Human Resources Intern at Mashup Edu, supporting recruitment and event coordination. Their educational pursuits include a Diploma in Personnel Management and Labour Welfare Laws, along with ongoing studies in Economics and Business/Commerce.